Nancy ChahwanTreasury Board of Canada
Chief Human Resources Officer
Nancy Chahwan was appointed as the Chief Human Resources Officer at the Treasury Board of Canada Secretariat (TBS) in August 2018. Prior to this, she served as Assistant Secretary of the Government Operations Sector, TBS from May 2015 to March 2017, at which time she was appointed Deputy Commissioner of the Canada Revenue Agency.
From 2000 to 2015, Ms. Chahwan held regional and national senior positions in Public Works and Government Services Canada (now known as Public Sevices and Procurement Canada), where she was responsible for the rehabilitation of Canada’s Parliament buildings, managed multi-billion dollar programs in Acquisitions and Real Property, and contributed to Canada’s space programs. Her contributions include transforming program policies, implementation excellence, and fostering innovation.
Before joining the public service in 1990, Ms. Chahwan graduated from the École des Hautes études commerciales in Montréal (QC), with a B.A. in Business Administration with a double major in Finance and Management. She has also been active on several Boards of Directors of profit and not-for-profit organizations as Secretary, Chair, or Head of Audit Committee.
Ms. Chahwan is passionate about authentic leadership, empathetic service and lasting partnerships, and actively champions youth and executives. She is the recipient of the 2017 Association of Professional Executives of the Public Service of Canada (APEX) award for a respectful and healthy workplace.
Conferences associated with Nancy Chahwan
Services for the 21st Century
Organizations in many sectors are converting an ever increasing number of their traditional mechanisms for interacting with the public into online services. This certainly boosts efficiency, but is it enough?